Frequently asked questions
Do you offer delivery?
Yes, we deliver islandwide across Singapore within 2-3 days
How should I store my cookies?
Fresh: Keep in an airtight container the first 2 days of receiving or refrigerate for freshness thereafter.
Frozen: Store in the provided packaging for up to 3 months in your freezer, ready to bake anytime!
How do I reheat the cookies?
Reheat in an oven (160 deg C) or airfryer (150 deg C) for about 3-5 mins for that warm, gooey centre.
Can I freeze the cookies?
Yes you can! Freeze them up to 3 months in the packaging provided or in your own airtight container
Can frozen dough be baked directly from frozen?
Yes — here's how to do it
Oven: Pre heat fan assisted at 180 deg C and bake for 12 - 15 mins
Air Fryer: Pop it in between 10 - 13 mins at 160 deg C
Do your products contain allergens?
Most products contain wheat, dairy and eggs. Some may contain nuts.
Are these great as gifts?
Yes, our cookies make great gifts.
Can I amend my order after placing it?
Contact us via Whatsapp as soon as possible and we’ll do our best to help.
How can I contact Madbakes?
Reach out via whatsapp, our contact page or chat with us online.